Have a question or issue? We're here to help.
📧 Contact Email us at: [email protected] We typically respond within 1–2 business days.
❓ Frequently Asked Questions
How do I add a gym pass? Tap the + button on the dashboard → fill in gym name, total visits, and expiration date → tap Save.
Why am I not getting location reminders? Make sure location permission is set to "Always" in Settings → PassPing → Location.
Can I delete a pass? Yes — swipe left on any pass card on the dashboard to delete it.
Why does my pass show as expired? The expiration date you set has passed. Expired passes move to the bottom section of the dashboard.
Does the app work offline? Yes — all data is stored locally. No internet connection required.
How do I turn off sounds or haptics? Go to Settings tab → toggle Sound or Haptic Feedback.
🗑️ Data & Privacy All your data is stored locally on your device. We do not collect personal information. See our Privacy Policy: https://malleable-army-cbc.notion.site/PassPing-Privacy-Policy-31dcddee2a7b80f6b635df1611b41859